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Product Support

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Hello and thank you for purchasing a Martel product. Martel provides free limited technical support on all products for 1 year from date of purchase. Beyond 1 year, you will need to purchase support for $49 per incident.

Tech Support is only Available from 8:am to 11:am & 1:pm to 2:30:pm Monday-Friday Pacific Standard time. 

Please click the following link if you need to purchase support beyond the first year: Technical Support - Single Incident

If you are within the 1 year free limited support period, please read the following instructions.

Due to a substantial increase in call volume and in spite of our increased support staff, all technical support calls/remote logins must be scheduled using the form below. If you do not use the form below, your support request can not be answered. Thank you for your understanding!

 


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
  

* Your Offer Price:

   Preferred Call Time    and Timezone:
*  Description of Issue: