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Digital Recorder Questions

We know you have a ton of questions about digital dictation recorders so we set up a page to answer the most compelling questions. We will update it continuously. 

Question:
What is a digital Recorder?

Answer:
It is a recorder that is almost identical to a tape recorder but uses some type of computer chip or removable card inside to store audio files.  Most of these recorders use some type of downloading device to get the files into a computer where you can work with them, i.e.( emailing them, or transcribing them.)

Is the sound quality of a tape less digital recorder better of worse than a regular tape recorder.

Answer:
In 99% of digital records that cost less than $1000 the recordings that are made are worse than a tape record. Compare your experience with your digital answering machines.

Question:
If I upgrade to IBM ViaVoice '98, can I still use my D1000?

Answer:
Yes, but you must install the ViaVoice Transcription software that came with your D1000 first. Then, install IBM ViaVoice '98 Executive Edition, and ViaVoice Transcription will migrate into it. Please note that Olympus can only provide support for ViaVoice Transcription that comes with the D1000.

Question:
How do I download my files if I have a desktop computer?

Answer:
You have two options.

  • Purchase an Olympus Miniature Card Reader/Writer. This will plug into your parallel port and read the miniature flash cards supplied with the D1000.
  • Purchase and install an internal PCMCIA drive for your desktop. Then use the supplied PCMCIA adapter. This is the fastest option for download time. You can purchase the PCMCIA drive from Antec or Kangaru.

Question:
Can I purchase additional flash memory miniature cards?

Answer:
Yes. They are available in 4 MB provides 32 minutes in standard mode, and 8 MB which provides 64 minutes in standard mode.

Question:
Can I hook up a footswitch to the Olympus DS7000 Dictation Recorder?

Answer:
Yes. A ;Transcription Kit; includes a footswitch, keyboard adapter, and headset. The keyboard adapter enables you to control playback of downloaded files on your PC with the Olympus footswitch. This works particularly well for medical or legal applications.

Question:
Question:
If I use ;Dragon Naturally Speaking,; can I use the Ds7000?

Answer:
Dragon users need to perform an extra step to use the DS7000. Once the files are downloaded into your PC, click on the file that you want to transcribe, and click ;File/ Save As.; You can then convert the ;DSS; file to a ;WAV; file, though you should note that the ;WAV; file is very large. You can now transcribe this file in NaturallySpeaking 3.0 by clicking the ;Transcribe From...WAV; file option.

Question:
My ;DSS; file downloaded satisfactorily, but the total time listed is only three minutes; my recording was ten minutes. What's wrong?

Answer:
Most likely, you only hit ;Stop; once on the recorder before ejecting the Miniature Card. Hitting ;Stop; a second time creates the file header information, including recording time. Don't worry. The recording is still there. Put the card back into the recorder and insert a few seconds of blank audio into the file at the end of the recording. Then hit ;Stop; twice. All of the header information will update.

Question:
I have Windows 98, and when I insert my PC Card Adapter, it causes a ;Fatal Exception Error.; What should I do?

Answer:
Future versions of the software will solve this problem, but Windows 98 users should read below for revised installation procedures.
Customers attempting to use the CA-1 PCMCIA miniature card reader/writer with laptops running the Win 98 OS will encounter a ;Fatal Exception Error; after inserting the adapter card into the machine. This is due to the incompatibility of the Win 95 drivers running under Windows 98. The following instructions will remove the old drivers and install the new files needed to use the CA-1 PCMCIA Adapter Card under Windows 98.
Please note that you will need the Windows 98 Installation CD-ROM for this procedure.
Access the ;Device Manager; tab in System Properties (open ;My Computer; > ;Control Panel; > ;System; > ;Device Manager; tab).
Locate the ;PCMCIA socket; item. Click on the ;+; symbol to expand the tree details. You should see the PCMCIA sockets installed on your machine (typically there are 2 sockets). One at a time, highlight the socket driver and delete by clicking on the ;Remove; button.
Shut Down > Restart the laptop.
As the machine is restarting, Windows will detect new hardware and begin adding PCMCIA socket drivers. You may need to insert the Windows 98 Installation CD if prompted. Restart the machine if you are prompted.
Check that the PCMCIA socket(s) have been re-installed by opening ;My Computer; > ;Control Panel; > ;System; > ;Device Manager; tab > PCMCIA socket. You should see the same items that you removed in step #2. If possible, verify that your PCMCIA socket(s) are working by inserting and using a known working card such as a PC Card modem.
Insert the Windows 98 Installation CD into your CD-ROM drive (or remove and reinsert the CD if it was already in the drive).
Browse the contents of the Win 98 CD and navigate to the ;Drivers; > ;Storage; > ;FTL; folder (\drivers\storage\ftl).
Find the ;TRUEFFS.INF; file. Right-click on the icon and select ;Install; from the menu options.
Insert the Olympus CA1 PC Card Adapter with a miniature flash card onboard (if the mini card is blank, make a quick recording on the ds7000 before inserting the card).
Windows 98 will detect new hardware and automatically install the drivers for the Sd Card.
The Olympus miniature card PC Adapter should be fully operational now. To verify proper operation, go to ;My computer; and check for a new drive letter assigned to the Olympus PCMCIA card (it will be a ;removable disk;). Double-click on the icon to open the drive. You should see DSS speech files displayed. Double-click on a DSS file to automatically launch the DSS Player software. You should hear the speech file being played back.

Question:
I have Windows server editions. Can I use the Olympus Ds7000?

Answer:
Yes it works on all Windows Servers

Question:
I made a recording and cannot launch the ;Transcribe; icon. What's wrong?

Answer:
You are probably recording in ;Long; mode. Move the ;Rec Time; switch on the left side to ;Stnd; to switch into ;Standard; mode.

Question:
My PC can't hear anything that I say when I try to enroll with Dragon naturally Speaking. What should I do?

Answer:
Follow the on-screen prompts to be sure everything is set correctly.
If you still can't get the PC to recognize your voice, make sure that the line-in cable is plugged into the ;Line-In; jack on your PC. If you do not have a line-in jack, you cannot use this product with your PC. Also, it's possible that your sound card is not 100% Soundblaster compatible. If this is the case, all voice recognition products will be incompatible with your PC until you upgrade your sound card. Check with your PC manufacturer to find out exactly what kind of sound card you have.
Question:
How can I improve my speech recognition to acceptable levels?

Answer:

First, make sure that your recording environment is quiet enough to allow accurate speech recognition. If you really need to record in loud areas, try the Olympus noise-cancellation microphone built into the dictation equipment.If the area is quiet, position the DS7000 correctly, about 5 cm (2 inches) away from your mouth and make sure use your own speech files, not someone else's. If recognition is still bad, you may want to do a new speech enrollment. You may have done your previous enrollment incorrectly or in a high-noise environment. Click on ;Start / Programs / IBM ViaVoice / Tools / Enrollment; to add another enrollment.

Question:
How do I convert ;DSS; files to ;WAV; files?

Answer:
Once you have downloaded the files into your PC, click on the file you want to transcribe, and then click ;File / Save As; You then can convert the ;DSS; file to a ;WAV; file. You should note that the ;WAV; file is very large.

Question:
What is ;DSS,; anyway, and why would I use it?

Answer:
;DSS; (Digital Speech Standard) sound files are every bit as high quality as ;WAV; files, but 15 to 28 times smaller. ;DSS; files also contain information such as time, date, and length of recording, along with the ID number of the person recording. A ;DSS; 4-minute recording would be about 450K, while a WAV of that same size is over 5 megabytes. Its reduced size makes DSS particularly effective for e-mail or network transfer.

Question:
If I want to share a ;DSS; file with a colleague, what software will he or she need?

Answer:
If your colleague can download the Olympus DSS-Lite Player from this free site, he or she will be able to listen to any previously recorded ;DSS; file.

Question:
What is
Wave format and why is it important?

Answer:
The wave format is the most universal format in computer audio files. If you want to send files to another person it is important to know what type of player they have and if you don't know send them a wave file.
How do I get my audio files from the recorder to the computer?
Answer:
The most common way to get files from the digital recorder to the computer is through a cable supplied by the manufacturer. Most of the cables are serial port cables like your printer uses, warning the serial port is a slow way to get lots of recordings into the computer. The best way is through a USB cable or some type of drive that uses the USB.
What is the main difference between the DS3500 and the DS7000?

Answer:
The biggest difference is the Olympus DS3500 doesn't have a switch on the side for cue and review. One thing it does have that the Olympus DS7000 does not have it the DS3500 can record in MP3 dictation file which is a universally playable audio file. The Olympus DS7000 does have a charging cradle and you can connect a foot pedal directly to the cradle making the recorder/transcriber digitally without a pc. We also make a hands free dictation systems called No touch 2.